Argos OS and Kaseya.
Kaseya is a large, long-established vendor with a catalog broader than ours and a partner ecosystem we do not have. This document contests exactly two things about it — how it was assembled, and how it is sold — and cites nothing that is not on the public record with a link.
1 sourced advisory · 0 unsourced allegations · 0 prices quoted for either party · prepared by Intelligent Automation, LLC · last reviewed 2026-07-27
Everything wrong with us, before anything about them.
A comparison written by the smaller party is only worth reading if the smaller party goes first. So here is the case against us, stated plainly enough that you could paste it into a competitor’s slide.
Now the comparison. If anything above disqualifies us for you, close the tab. We would genuinely rather that than a discovery call that costs you an afternoon.
Assembled by acquisition, unified at the login screen.
Kaseya’s catalog was largely bought rather than built. RMM, PSA, backup, documentation, dark-web monitoring, security awareness, network assessment — each arrived as a company with its own founders, its own codebase and its own database. The most visible of those acquisitions was Datto in 2022. Bundling those products into a single subscription and a single login is a legitimate commercial strategy, and it produced a catalog wider than ours.
We are not going to characterize anyone’s intentions, and we are not going to tell you their engineers are bad. Many of them are excellent, and some of the acquired products were the best in their category on the day they were acquired. Our argument is narrower and it is structural: acquisition merges the billing, not the data model.
The second structural fact is ownership. A platform held by private-equity investors carries a model, and the model needs the number to go up every quarter, indefinitely. That pressure has exactly one direction of travel and it terminates at your renewal. This is not a scandal. It is arithmetic, and it is worth knowing which side of it you are standing on when the notice period lapses.
Built by acquisition. Or built as one system.
Buy the PSA. Buy the RMM. Buy the documentation tool. Buy the backup product. Keep every acquired database exactly where it is, wire a login screen across the front, and sell the seams back to the MSP as an integration marketplace.
- The client is spelled one way in the RMM and another in the PSA, because nothing merged underneath.
- Cross-product workflow is a connector, and a connector is a copy that drifts silently by construction.
- Audit evidence is assembled by export and re-import, quarterly, by a human being.
- The remote-management tooling that reaches every endpoint you manage is the highest-value target in the chain, and a roll-up concentrates more of that surface than anyone.
None of that is a claim about intent. It is what happens to any catalog assembled from separately-built systems, no matter who owns it.
One Kernel, written before the products. Identity, the client graph, the event spine and the audit spine are not services the products call — they are the substrate the products are made of.
- One client record. Renaming a client is a field update every surface was already reading, not a synchronization event.
- Products publish facts to the event spine rather than calling each other. 100%• of emitted events delivered — an event cannot be lost without losing the write it describes.
- Every state change lands in an append-only• log in the same transaction as the change itself: 165,000+• hash-chained records so far.
- The chain head is stamped where we have no authority — Bitcoin block 959874•. You can check that one without asking us anything.
And we are a young platform with zero• customers. That is the counterweight to this entire column, and it is why it appears twice on this page.
The comparison, with a scope column.
Every row states which side of it we can prove, and whose environment produced the proof. Rows where we are behind are in the same table as the rows where we are ahead, in the same order we wrote them.
| Dimension | The roll-up model | Argos OS | Scope |
|---|---|---|---|
| Data model | Separate acquired databases behind a shared login. Cross-product consistency is a connector’s job. | One client graph. Service, Compass, GRC, Red and the client portal read the same row, by key. | architecture |
| Audit trail | Per-product logging, exported on request, in the format each product happens to use. | One hash-chained log for the whole platform. The database itself refuses to alter it — three triggers, and an application role holding INSERT and SELECT only. | our own environment |
| Independent verification | Verification of platform integrity is a vendor assertion. | Chain head anchored in a public blockchain we do not control, at a block height you can look up yourself. | independently verifiable |
| Security plane | Acquired security products, licensed per module, integrated to the PSA. | Threat intel, exposure, canaries, GRC and continuous pentest on the same data model as the ticket, not integrated to it. | our own environment |
| Containment authority | Varies by product and by module. | Isolation is reversible network containment and takes two human approvals• — and it is dry-run verified, not production-proven•. We are behind on this row and we are saying so in the table. | roadmap |
| Pricing model | Quote-gated. There is no number on the public website; you get one after a conversation, and it is per-seat, per-endpoint and per-module. | Priced per technician and published openly on this website. Today that price field is empty, which is the one row where quote-gating and we are temporarily indistinguishable. | roadmap |
| Contract shape | Multi-year agreements with automatic renewal and a notice window are the widely reported norm in this segment. We are not party to your contract — read yours. | No annual or multi-year agreement. 30• days free at launch, white-labeled, no card, no onboarding fee. | our published offer |
| Your data on exit | Export on request, per product, in whatever shape each product exports. | Export everything, any day, at no cost. This is a product pillar for a reason described below. | our published commitment |
| Hosting | Cloud or on-premises depending on the acquired product. | Hosted and operated by us, fully white-labeled to your brand. Argos Sovereign is a dedicated, isolated instance in our datacenter. There is no customer self-hosting. | our model |
| Production history | Years of it, across a large customer base, through incidents and recoveries. | One MSP — ours. No external customer has ever run this platform. This row is theirs and it is not close. | our own environment |
One citation, and the reason we raise it.
In July 2021, the REvil supply-chain attack against Kaseya VSA reached roughly 60 MSPs and an estimated 1,000–1,500 downstream businesses• — delivered through the remote-monitoring product those MSPs had installed in order to protect their clients. The source is a CISA advisory, and it is linked here rather than paraphrased: cisa.gov — Kaseya VSA supply-chain ransomware attack ↗
Here is what we are not saying with that citation. We are not saying Kaseya is uniquely careless, that its engineers are worse than ours, or that this could not happen to another vendor. Any vendor can ship a bad CVE, including us, and one day we will — and when we do it will land on our claim ledger with a status and a date, because that is what the ledger is for.
What we are saying is structural. The management tooling an MSP installs on every endpoint it protects is the single highest-value target in this industry, because compromising it converts one intrusion into hundreds. The more of that surface a single vendor concentrates, the larger the blast radius when the arithmetic goes wrong — and when the same vendor is also carrying quarterly growth pressure, the incentive to shorten a hardening sprint and the incentive to ship the bundle point in the same direction. You inherit that math at signature, whether or not anyone mentions it.
We inherit our own version of it. Argos concentrates a great deal of surface too. Our answers are a crown-jewel control plane with no public ingress, an audit log the database refuses to alter, and an anchor in a ledger we do not control — but those are architecture, not immunity, and architecture is a hypothesis until something tries it.
The part that costs you money is not the product. It is the paperwork.
We will not quote anyone’s prices, including our own. What we will describe is the model, because a model is checkable in about a minute and a second-hand number is not.
We have been the customer holding the empty box.
We report 1,301• tickets resolved end to end. Our real number is higher — we ran on SyncroMSP and Freshdesk before this, and that history didn’t come with us when we left. We can’t prove it, so we don’t count it. That’s why Argos exports everything, any day, at no cost. We’ve been the customer holding the empty box.
That is not a humility exercise. It is the origin of an entire product pillar. The reason you own your data in Argos is that we once did not own ours, and it cost us the most flattering figure we will ever have. We could have published a bigger unprovable number on this page and nobody would ever have audited the sentence. The smaller number is the one with evidence behind it, so the smaller number is the one that ships.
our own environmentWhen Kaseya is the better choice, and it genuinely is.
This section is not a rhetorical move. If we cannot describe the buyer who should choose them, we do not understand this market well enough to be arguing about it.
- You want one throat to choke, attached to a balance sheet. A company far larger and far older than us, with a legal entity that will outlast a bad quarter, a support organization with follow-the-sun coverage, and an account manager whose name you already know. We cannot offer any of that yet, and pretending otherwise would be the exact behavior this website exists to attack.
- You need catalog breadth today, in one contract. Backup, security awareness, dark-web monitoring, network assessment, documentation and more, procurable this quarter under a single agreement. Our catalog is real but younger, and four of our products are still in build.
- Your buying criterion is vendor durability, not architecture. If the question your board asks is “what happens to us if this vendor disappears,” scale is a defensible answer and we are the wrong side of it. We are a small company with no external customers. That risk is real, it is ours, and we are not going to argue you out of it.
- You have already standardized on their stack and it works. If your technicians are fluent, your automations are written, your reporting is built and nothing is on fire, migration is a cost with no matching benefit. “It works and my team knows it” is a perfectly good reason not to buy from us.
Where we think we are the better buy is narrow and specific: you want one data model rather than one login screen, you want the security and compliance plane included rather than licensed per module, you want to be able to check the vendor’s claims without asking the vendor, and you want to be able to leave with everything you put in. If those four sentences describe your next three years, the rest of this site is for you.
Two more documents make this one honest. What isn’t finished yet lists every gap we would not put in front of your clients, and why. The claim ledger holds every number on this site with its scope, its evidence and, where a third party keeps the record, a link to verify it somewhere we have no authority. Remove the evidence from the ledger and the number disappears from the site — the build refuses to compile otherwise.
Don’t trust us. Check us.
Run the comparison in your own environment.
Argos OS soft-launches September 2026. The whole platform, white-labeled to your brand, free for 30• days — no card, no onboarding fee, no lock-in. We stand it up for you, and you export everything on any day you like.