Built by an MSP. Not a venture-funded vendor.
Intelligent Automation, LLC has run managed services since 2013•, out of Fairfield, New Jersey. Argos OS is the platform we built to run our own company, and we still do.
Three names. If something on this site is wrong, one of them is accountable for it.
Most vendor about-pages in this category name nobody. You get a founding story with no founders, a photograph of an office, and a support address. We think you are entitled to know whose judgment you are buying, so here it is, with the part of the company each person answers for.
David Levin
David runs the business and owns the pricing. He is the reason there is still no number on the pricing page — he would rather publish it late than publish one he already intends to change.
Victor Ramos
Victor runs the security practice and holds the veto on what ships. If he would not deploy it into a client environment on a Friday afternoon, it does not go out — it goes on the unfinished page instead.
Daniel Ramos
Daniel designed the Kernel — the one identity, the one client graph, the event spine and the audit chain that every module is written against — and wrote most of the first version of it himself. Full bio →
David and Victor's photographs and full bios to follow
Daniel Ramos
My path into cybersecurity leadership started in telecommunications and network engineering, where I spent the better part of two decades designing, deploying, and supporting the voice and data infrastructure that businesses run on — enterprise networking, Cisco Unified Communications, and the LAN/WAN and wireless architectures (Meraki, Aruba) that carry it all. That foundation, built on keeping complex, always-on systems running reliably under real operational pressure, is what shaped how I think about security today: not as a bolt-on control, but as an extension of the network and infrastructure decisions made from day one.
As CTO of Intelligent Automation (Intelamation), a NJ-based cybersecurity solutions provider, I lead the strategic technology and security direction for clients across business, education, and local government. I also serve independently as a Virtual CISO and fractional CTO, bringing 20+ years of hands-on experience designing, securing, and managing enterprise technology environments to organizations that need executive-level security leadership without the cost of a full-time hire.
My work spans:
- Virtual CISO (vCISO) — security strategy, risk management, and compliance leadership
- GRC Program Development — governance, risk & compliance frameworks tailored to NIST, CIS, HIPAA, and CMMC
- Cybersecurity Architecture & Assessments — endpoint detection & response, network security, vulnerability management, and threat mitigation
- Identity & Access Management (IAM) — zero-trust architecture, access governance, and privileged access management
- Managed IT & MSSP Strategy — managed services environments that scale with the business
- AI Governance & Secure AI Adoption — usage policies, data classification, and guardrails for AI tools (including Anthropic Claude) so PII, client, and regulated data stay protected while teams move fast
I don't just advise on AI governance — I build under it. I've engineered production security and GRC applications through a collaborative AI development process with Anthropic Claude, delivering a multi-tenant platform spanning service management, threat intelligence, identity, and compliance mapping across HIPAA, PCI DSS, ISO 27001, NIST, and CMMC — with human-in-the-loop review and least-privilege data controls at every step.
Technology Expertise
A proud member of the InfraGard National Alliance, I actively contribute to safeguarding critical infrastructure. More than 25 years as an Emergency Medical Services volunteer has sharpened my ability to perform under pressure, lead in crisis, and protect what matters most. I align security with business outcomes, communicate risk in plain language to executives and boards, and serve as a trusted advisor at every level.
📩 Let's connect — whether you want to strengthen your security posture, build a compliance program, or explore what fractional CTO/CISO services could mean for your business.
We describe ourselves as an MCSP — a Managed Cybersecurity Service Provider•. It names the space between an MSP and an MSSP: we run the managed-services practice, and we manage our customers’ cybersecurity inside it — patching, identity, hardening, detection, and the evidence that proves all of it during an audit.
Now the disclaimer, because a term is worthless without one. No governing body issues MCSP. There is no exam, no accrediting board, no audit behind those four letters. We coined it to describe what we actually do, because the two existing labels each described a different company than ours. Read it as a job description, not a credential. It is not a certification, and nobody awarded it to us.
We are also not an MSSP, and we do not sell ourselves as one. We manage security. We do not staff a twenty-four-hour analyst floor, so we do not claim one.
That last row is worth saying out loud, since half this category is vague about it. Argos OS is hosted and operated by us. The standard arrangement is fully white-labeled — your brand on every screen your clients see. Argos Sovereign is the premium arrangement: a dedicated, isolated instance, still in our datacenter, still operated by us. There is no build you install on your own metal, and we are not going to imply there is.
What we do self-host is our own substrate — identity, source control, secrets and timestamping, across 84• repositories on hardware we answer for. That is us refusing to rent our own foundation, not an option we are offering you.
Every operational number we publish comes from one company: ours.
We lead with the least flattering fact we have, because you will find it anyway and it should come from us. Argos OS has no external customers. The soft launch is September 2026. Everything below was measured inside the MSP we run ourselves, and the scope column says so on every line.
| The record | Figure | Scope |
|---|---|---|
| Argos OS customers today | 0• | Stated plainly |
| Client companies on our own MSP | 26• | Our own environment |
| Tickets resolved end to end | 1,301• | Our own environment |
| Operating as an MSP since | 2013• | Our own environment |
No customer scale is claimed anywhere on this site
Those numbers are small on purpose. We could have written a bigger one for the ticket line, and we have the receipts to feel entitled to it — but not the receipts to prove it.
Our real number is higher. We ran on SyncroMSP and Freshdesk before this, and that history didn’t come with us when we left. We can’t prove it, so we don’t count it.
That is not a rhetorical flourish. Years of our own ticket history — conversations with clients, the reasoning behind decisions, the paper trail an auditor would want — did not survive the migration out of two products we had paid for. Export formats that opened only in the product that wrote them. Attachments that came across as filenames pointing at nothing. We were the customer holding the empty box.
So one of the four pillars of this platform exists because of a wound, not a whiteboard. You own it. Argos exports everything, any day, at no cost, in formats you can open without us — tickets with their full thread, documentation, assets, contracts, audit records. Not a retention-desk favor, not a paid professional-services engagement, not a thirty-day window after you give notice. Any day, including the day you decide to leave.
We have been on the other side of that conversation. We are not going to hand you the box we were handed.
Own your stack. Make it talk to itself.
Don’t trust us. Check us.